I did the same on my shield and ran a speedtest. I could actually access my account details! To test the theory though I connected my vpn to a uk server and tried my William hill account again. I have no idea if this is true or if it's bullshit! Apparently they have re registered (if that's the correct term) the IP ranges to uk locations but it apparently takes time to update. They said because they are a fairly new ISP (3-4 years old) their assigned IP ranges are still recognised as foreign by some websites running older code. Ok I just got off the phone with zzoomm tech support. I'm at a complete loss, I can't complain that they are not providing a service because they are, it's just these little annoyances that are bothering me!Īny ideas? I'm still in contact with zzoomm but they're just going through the usual "oh try this speed test" & "how far from your router are you" Well I'm not 7000 f**king kilometres away!!□□ I've checked the router settings and there is nothing in there which restricts anything I do. I have tried with and without a VPN but a VPN only makes matters worse. Zzoomm insist that they do not use any security software and don't throttle connections. I have spoken to both zzoomm and William hill, they're playing the blame game, it's not us it's them!!! Neither one of them can explain it though so I'm hoping we have somebody here with a very technical mind that can explain what may be causing this. If I switch the connection to BT then I can access my account without issues. If I am connected to zzoomm and try to access my account on the app I am redirected to a spanish login page. I also have the same problem with William hill betting app. Ordinarily I wouldn't be bothered about this but I do have some freezing issues with the streams that I don't have if I switch back to my BT connection which is much slower. If I use a separate speedtest app the results are fine. Now, I am most certainly not 7000km away from Preston!! More like <100 miles. I know these are not necessarily the best indicator for internet speeds but it's the location thing that is confusing. Certain apps that require location services are not playing nicely, one of them being the built in speed test in smarters. Now the actual connection and speeds are just fine, sons are happy with their gaming, most things work perfectly well and downloads take seconds. I was with BT but the rollout of full fibre was taking forever in my area then zzoomm came along, offered speeds of 450mb and 6 months free. Hey guys, I recently joined a new ISP called zzoomm.
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